Registration FAQ

Why should I register?

  • Registration allows newspaper subscribers who have selected a digital option to get unlimited access to all news content on telegram.com as part of their subscription.
  • Registration provides users who are not subscribers with free access to 7 T&G produced articles on desktop devices or 10 on mobile devices per calendar month.

What material on telegram.com will remain free without registration?

The free information includes breaking news bulletins, articles obtained from news services, obituaries, all advertising, local blogs, photo galleries and videos. All information from the newspaper's weekly products, available on TelegramTowns.com, will also remain free.

Will I have immediate access to telegram.com once I am registered?

Yes, you will have immediate access.

Will I have access to telegram.com even on days I don't get the paper delivered?

Yes, you will have access every day if your subscription includes digital access regardless of how many days you get the paper delivered.

Will I have to pay to comment on articles?

Registration is still required to comment on any article. You will not have to pay to comment on articles if you are a subscriber who has selected a digital option or if the article is part of the 7 free desktop or 10 free mobile access to T&G produced articles. Comments must be made through a Facebook account.

Will I have to pay to view comments on articles?

Comments are part of an article. You will not have to pay to view article comments if you are a subscriber who has selected a digital option or if the article is part of the 7 to 10 free T&G produced articles.

How do I comment on an article?

Click on Add a Comment and you will be taken to the appropriate page to enter your comment. If you are logged in, the comment will post immediately. You will be asked to comment through your Facebook account and your Facebook name will appear If you have not yet logged in to Facebook, you will be asked to do so before your comment is posted.

I am unable to register or subscribe.

Here are suggestions to try if you are unable to register or subscribe successfully:

  • Check that your e-mail is entered correctly. E-mail addresses are case sensitive.
  • Check that your Internet service is working.
  • Is your subscription account in good standing?

If you still are you unable to register, contact Customer Service at 1-800-922-8200 and ask for an agent, or send an email to wtg.csr@telegram.com.

I am unable to log in.

Here are suggestions to try if you are unable to log in successfully.

  • Check that your e-mail is entered correctly. E-mail addresses are case sensitive.
  • Check that your Internet service is working.
  • Is your subscription account in good standing?

If you still are you unable to log in, contact Customer Service at 1-800-922-8200 and ask for an agent or send an email to wtg.csr@telegram.com.

What are the business hours for Customer Service?

Customer Service is available from 6 a.m. to 6 p.m. daily (12:00 p.m. on holidays) and noon on Saturdays and Sundays. The toll-free number is 1-800-922-8200. E-mail is wtg.csr@telegram.com.

What are the rules for creating a password?

The password must be at least eight characters and must include at least one letter or one number.

Why do I need to provide my e-mail address?

Your e-mail address is part of your login. It is used to verify your registration.

Where do I find my subscription account number?

Your subscription account number is printed on your mailed Telegram & Gazette renewal statement. If you do not have a renewal statement, call Customer Service at 1-800-922-8200 and ask for an agent.

I just want home delivery of the newspaper. How do I subscribe?

Call Customer Service at 1-800-922-8200 or click here.

How will I be billed for my monthly online subscription?

You will automatically be charged in advance on your credit/debit card monthly or annually if you choose, between one and eight days prior to the start of each term. Only recurring payment methods will be accepted; no paper statements will be mailed. The Telegram & Gazette reserves the right to increase prices with a 30-day notice.

Where is the login button?

The login link is located in the top righthand corner of the page.

How do I report an online problem?

Call Customer Service and ask for an agent at 1-800-922-8200 from 6 a.m. to 6 p.m. daily (12:00 p.m. on holidays) and noon on Saturdays and Sundays, or e-mail wtg.csr@telegram.com.


Washington Post

Now a free benefit of your print Telegram & Gazette subscription The Telegram & Gazette has partnered with the Washington Post for an exciting offer for our print subscribers. All print subscribers to the Telegram & Gazette are eligible for 52 weeks of digital access to the Washington Post. You will get the best in national news, political coverage, Pulitzer-winning journalism and all the Washington Post has to offer at no additional cost.

Simply click on the link to register today! Sign up!

The Publisher reserves the right to change subscription rates during the term of a subscription. Subscription rate changes will change the duration of the subscription. Notification will be published in the Telegram & Gazette.

The term length reflects basic subscription rates without other surcharges. Print delivery available within the newspaper distribution area only. By submitting your address and/or email, you understand that you may receive promotional offers from GateHouse Media and its related companies. You may unsubscribe from receiving any such offers at any time by emailing WTG.CRS@telegram.com to unsubscribe. The advertised price for the Offer does not include a one-time $4.95 activation fee for new subscribers. The advertised price does not include the charges for any premium editions. Premium editions are published to provide additional information and value to our readers. You agree that you will be charged up to an additional $5.00 for each premium edition published and delivered to you during your subscription period, in addition to the cost of your subscription. The length of your subscription will be shortened by the publication of premium editions if those premium editions are delivered to you during your subscription. You may elect to be billed separately for premium editions by contacting Customer Service at 1-800-922-9200. Thus, unless you elect to be billed separately up to an additional $5.00 for each premium edition, you agree that the length of your subscription will be shortened in proportion to the value of the number of premium editions published and delivered to you during your subscription period. As an illustrative example, if you select a subscription of up to 12 weeks at a cost of $48.00, and two premium editions at $2.00 each are published and delivered to you during that subscription period, your subscription will be shortened by 1 week because the weekly cost of the subscription is $4.00 per week and the premium edition charges total $4.00. Depending upon the length of your subscription and the timing of the publication and delivery of premium editions, you will not be charged for any premium editions if none are published and delivered to you during your subscription. As such, in that case only, the length of your subscription will not be shortened. The timing of the publication and delivery of premium editions is variable. There will be no more than 16premium editions published in the 2017 calendar year. Please see telegram.com/premiumeditions for examples of premium editions. For more information or to cancel your subscription please call 1-800-922-8200.


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